faq

IT Solutions:

• Address Book — a digital reference directory of postal addresses and geodata.
• Database Cleaner — database cleansing and updating.‍
• Database Digit — digitization of paper documents.

Marketing Solutions:

• Database Mail — smart mailing of paper letters via JSC “Ukrposhta.”
• Database Connect — customer data enrichment.‍
• Database Target — personalized SMS/Viber campaigns.

Online Platform:

• GeoData Online — access to postal and geodata with API integration for business processes.

Our products are tailored for:

• banks and financial institutions,
• e-commerce and online retailers,
• logistics operators,
• telecommunications companies,
• government and municipal organizations.

• GeoData Online is a cloud-based platform with 24/7 access, API integration, and daily updates.‍
• Address Book is a file-based digital directory that can be integrated into internal business processes or used as a local solution.

Our address and geodata are updated daily. All official street and administrative renamings are reflected in our databases.

Yes, we provide API access, file-based systems, or ready-made modules for integration with most modern CRM/ERP solutions.

• Reduced data processing costs.
• Fewer errors in client databases.
• Increased efficiency of marketing and mailing campaigns.
• More detailed analytical data.
• Up-to-date data compliant with international standards.

We collect and process data from over 1,000+ sources across Ukraine and internationally, covering EU countries and beyond.

We ensure:

• accuracy and relevance of data,
• an average delivery rate of 99.97% for postal mail,
• confidentiality and compliance with GDPR and other international standards.

Yes, we provide demo access to our products so you can test the integration and evaluate data quality.

Yes, we offer a full support cycle: from consulting and solution selection to integration and technical assistance.

Submit a request via the form on our website or contact us directly. Our managers will help you select the right solution for your business.

The directory includes all postal addresses, geodata of settlements, administrative divisions, and an archive of official street and city renamings. This enables tracking of changes and correct processing even of outdated records.

Yes, Address Book integrates via API and can also function as a local solution. This ensures continuous updates and seamless operation with your systems, regardless of scale.

Daily. We use over 1,000+ sources of official and verified information to guarantee the highest accuracy and relevance of data.

Our directory is updated daily, contains a full archive of renamings, and includes GPS coordinates. This ensures data accuracy unlike open registries.

Open-source data is fragmented and often outdated. Address Book provides a single, authoritative database, ready for CRM/ERP integration.

Yes, demo access is available via geodata.online.

Who needs this service?

• Financial institutions — to automatically assess territorial risk when issuing loans and minimize fraud.
• Retail businesses — to automatically consider territorial risk when planning new outlets or service points.
• Online businesses — to automatically assess territorial risk when providing services and avoid international sanctions.

How often is the data updated?

Daily, immediately after official publications by the Ministry of Reintegration.

In what format is the information provided?

API or CSV/JSON files linked to Address Book and KATOTTG.

Algorithms check every record in your database: they correct inaccuracies, match entries with the up-to-date Address Book directory, remove duplicates, and generate a standardized database.

Yes, Cleaner can work as a one-time solution for database cleaning or integrate with your CRM/ERP for regular updates and synchronization.

You get fewer returns in mailings, process customer data faster, reduce logistics costs, and increase the conversion of marketing campaigns.

Up to 30% of data in CRM systems is incorrect or duplicated. This increases marketing costs and distorts analytics.

• The actual number of clients without “duplicates.”
• Updated addresses after renamings.
• Standardized phone numbers and postal codes.
• A database ready for personalization.

Automatically, at a speed of 1,000,000,000 records in 36 minutes.

Contracts, applications, invoices, acts of completed work, reports, as well as multi-year archives of enterprises and institutions.

We can deliver the result in PDF, Excel, XML formats, or integrate the data directly into your CRM/ERP system. This greatly simplifies further work with them.

Yes, we use OCR technology, which allows even scanned documents to be converted into editable text.

We guarantee confidentiality and use data protection protocols in compliance with international standards.

Addresses are validated through Address Book and Database Cleaner, which guarantees that every letter reaches its recipient.

For banks (customer notifications), e-commerce (paper promotions), government institutions (official correspondence), and companies that actively use postal communication.

99.97% of letters reach recipients — one of the highest rates in the industry.

Letters reach decision-makers directly. On average, 10% of recipients respond, whereas emails often end up in spam.

We update the database before mailing using Address Book and DB Cleaner. The return rate is 100 times lower than the market average.

Up to 25,000 letters per day, with full personalization.

We work with official registries, verified databases, and large-scale Big Data sets, which ensures reliable and accurate results.

Banks use it for customer scoring, e-commerce for buyer segmentation, and logistics for route optimization and communication.

You gain a more comprehensive view of the customer, which improves the accuracy of marketing campaigns and enhances service quality.

You can set geography, demographics, interests, as well as behavioral data.

The average SMS campaign conversion rate is 7–8%, while Viber exceeds 15% — several times higher than traditional channels.

Yes, messages can be personalized for each recipient, significantly increasing engagement.

We don’t just target by phone number — we use 30+ parameters, such as income, loans, children, cars, profession, and more.

The average response rate is 18%. In banking projects, up to 8% of contacts immediately convert into sales.

Yes, we select the audience based on your customer profile or build a look-alike model.

Address Book is a directory that can be integrated into your systems. GeoData.Online is a cloud service with a flexible API, global access, and scalability for international projects.

Yes, the core functionality is implemented through the API. You can automate data validation and updates in real time.

Daily. The database is continuously synchronized with official sources.

Yes, we provide trial access for a limited period. This allows you to test the platform’s functionality, integration, and data quality.

Registration is completed online. You need to fill in your company’s contact details, confirm your email, and then you’ll receive access to your personal account.

First, register on the GeoData.Online platform. Then send a request via our online chat or email, making sure to include the email address you used during registration. Our support team will activate your free trial within 24 hours.

No, the basic functionality is available through a simple Personal Account interface. For API integrations, involving a developer is recommended.

The platform supports data exchange in JSON, XML, and CSV formats, allowing easy integration with any CRM/ERP system.

Yes, depending on the selected plan, there are limits on the number of API or Personal Account requests. These can be extended by individual agreement or by upgrading to a higher plan.

• Real-time validation of postal and physical addresses
• Search and verification of geodata
• Access to the history of street and settlement renaming
• Data cleansing and standardization
• Bulk address verification

GeoData Online API supports REST requests with responses in JSON and XML formats, making it compatible with most modern systems.

After registering on the platform and activating a subscription plan, you will receive a unique API key. For testing, you can request free access from our technical support.

Yes, we provide a test environment with sample requests/responses. This allows developers to quickly validate integration without affecting production systems.

Yes, the number of requests depends on the chosen plan. For corporate clients, we offer custom terms with extended limits.

Minimal: a developer capable of performing REST requests and processing JSON/XML responses. Documentation with examples is publicly available.

Yes, our technical team assists with API setup, provides consultations, and shares ready-to-use code examples for a quick start.